Our CSR Commitment
At ETAP-LAB, our Corporate Social Responsibility (CSR) approach is based on the values that shape our identity – ETAP for Excellence, Transparency, Agility and Proximity – and translates into concrete actions supporting more responsible research. We place ethics, quality and animal welfare at the heart of our practices, rigorously applying European guidelines and the 3Rs rule, while developing innovative approaches to reduction and refinement.
ISO 9001 certified and committed to continuous improvement, we guarantee reliable, traceable services that comply with the most demanding industry standards. Mindful of our scientific and societal impact, we invest in responsible R&D projects and work closely with academic partners to develop more ethological and translational models. Our societal mission is to contribute to human medical research – by working with our clients to tackle the challenges of future medicine and transforming their innovations into therapeutic solutions – to improve the health and quality of life of patients today.
This responsible vision guides each of our decisions, enabling us to support our clients while contributing to a more sustainable, humane and transparent science.
An inclusive working environment
ETAP‑Lab is committed to fostering an inclusive working environment where every individual is treated with dignity, fairness, and respect. We actively promote equal opportunities throughout all stages of employment, from recruitment to career development. We uphold the principle of equal treatment irrespective of gender, age, disability, origin, beliefs, or any other characteristic. Advancing gender equality is a priority, and we work to ensure balanced representation and equitable career progression for all employees. Through continuous awareness initiatives, transparent procedures, and inclusive management practices, ETAP‑Lab aims to create a workplace culture where diversity is valued and every employee can thrive. These commitments are detailed in an internal “Social and Diversity Charter” and shared with employees as part of company life.
Responsible and transparent ethics throughout our projects
Aware of the ethical issues surrounding animal testing, we adopt a responsible and transparent approach, in full compliance with European guidelines and the 3Rs rule.
For 35 years, we have been implementing “good ethological practices” aimed at taking animal welfare into account to improve the relevance of preclinical trials. These good practices applied to behavioural studies have been extended to all our therapeutic areas and across all our sites.
Our daily practices therefore go beyond the usual standards of refinement.
ETAP‑Lab ensures full protection for whistleblowers by providing secure and confidential reporting channels for any concerns related to animal welfare, ethical compliance, or research practices, and guaranteeing that no employee faces retaliation for raising such issues in good faith.
Compliance with platforms and organisations: Scientist.com, SAM.gov (Official U.S. government system), and OLAW (Office of Laboratory Animal Welfare).
A comprehensive quality requirement
Our quality management system, developed over more than 10 years, is ISO 9001: 2015 certified for our Nancy and Caen sites until 2027. This certification attests to our commitment to providing reliable, traceable services that comply with international standards and the requirements of the pharmaceutical industry.
At ETAP-LAB, every project is unique. That’s why we take a customer-centric approach, working closely with our clients to understand their specific needs and offer tailored or customised solutions. Our goal: to ensure the success of your preclinical research projects, while meeting deadlines, regulatory requirements and your scientific ambitions.
“100% of our clients surveyed in 2024 say they are satisfied with their collaboration with ETAP-LAB, with an average rating of 9.3/10.”
